Robinson Brothers Plumbing
Review Summary
Robinson Brothers Plumbing provides excellent, responsive, and professional plumbing services. Key strengths include:
- Responsiveness and Availability: They are quick to respond to emergencies, including weekends and after-hours calls.
- Professionalism and Skill: Technicians like Bentley, Keith, Eric, and Jalen are highly skilled, provide quality work, and offer valuable advice.
- Customer Service: They are customer-focused, communicative, and take the time to explain issues and pricing.
- Fair Pricing: Their pricing is considered reasonable and transparent.
- Comprehensive Service: They handle various plumbing issues, from emergency repairs to installations and upgrades.
- Reliability: They are punctual, efficient, and ensure work is done correctly the first time.
Reviews
View All on Google4.8
(49 reviews)
nancy conrad
We had an excellent experience with Bentley and Keith at Robinson Brothers Plumbing! During a recent storm, a pipe burst and flooded our hot water heater. We reached out to several plumbers in Santa Ana, and thankfully, Robinson Brothers Plumbing was able to fit us in over the weekend, which was much quicker than other companies. Bentley worked diligently through the weekend to help us out. Keith was very helpful in answering my questions about insurance and was upfront about the pricing. Bentley called multiple times to keep us updated on his arrival. We are really happy with the quality of the work, and Bentley made the invoice easy to understand for our insurance claim. While he was here, I had a few questions about other plumbing issues, and he took the time to explain everything thoroughly and share his professional advice.
B Rice
I experienced a plumbing emergency on a busy weekend, with someone needing extra care in my home. While many other plumbers didn’t respond to my urgent messages, the team at Robinson Brothers Plumbing was different. Their friendly technician, on his way to another job, stopped by to ensure everything was alright. He did an outstanding repair on my tub faucet, which now works even better than before, and the price was quite reasonable. They were responsive, customer-focused, trustworthy, and highly skilled. I give them my highest recommendation!
Angela Garrett
We were really happy to have such a professional and caring plumbing service that we can rely on. Jalen and Eric did an excellent job, and Bentley installed our water heater perfectly. The team is truly dedicated to customer satisfaction, and we appreciate everything they did for us. We'll definitely choose Robinson Brothers Plumbing for our future needs and recommend them to anyone looking for a plumbing service that is fair, caring, and highly professional.
Leonard Ball
I had a fantastic experience with Eric from Robinson Brothers Plumbing. I would gladly wait a day or two for his service because he truly knows his craft. In the past, I’ve worked with other plumbing companies, but they often just put a temporary fix on the issue instead of resolving it properly. Eric, however, provides valuable advice and works with property owners to make sure everything is fixed right the first time, so I don’t have to worry about it later. I will definitely keep using him for all my plumbing needs.
Sharon29 S
We experienced a severe plumbing issue in our kitchen, leading to water damage and mold. Thankfully, Keith, Bentley, and Jalen from Robinson Brothers Plumbing responded promptly, even quicker than other services we had contacted. They carried out a comprehensive job, restoring the safety of our kitchen. Their pricing was fair, considering the high-quality work they delivered. Throughout the process, they ensured my spouse and I were kept updated and reassured. We're incredibly grateful for their timely help. These plumbers go the extra mile, performing their tasks correctly and efficiently. They treat you with genuine respect, not just as another job. They are attentive and responsive to any concerns or needs you might have. For anyone in Santa Ana needing reliable and professional plumbing services, I wholeheartedly endorse Robinson Brothers Plumbing! Their service is second to none.
carolyn frey
Keith did a fantastic job upgrading all the plumbing in our home in Santa Ana. His charges were reasonable, and he demonstrated exceptional dedication and efficiency in his work. Unlike others who came to give us quotes, Keith was the only one who performed a comprehensive inspection under the property. He also provided us with an incredibly detailed estimate straight after his visit. The project was completed in less than a week, with Keith always arriving on time, maintaining excellent communication, and delivering superb work. Our water is now consistently hot, and the water pressure is the best it's ever been! I can without a doubt recommend Keith from Robinson Brothers Plumbing for all your plumbing needs!
Stacy English
We had an emergency situation with a sewer backup, and the service we received was outstanding. Bentley arrived promptly and had everything back in working order in no time. He was very professional and took the time to answer all our questions. After that, we opted for additional work on the sewer, and Jalen was quick to respond. He was patient and made sure we understood everything in the quote. We went ahead with the project, and it was completed just as we had hoped. We highly recommend Philip for any plumbing and heating needs. His communication was excellent, and he ensured everything was done right. Bentley and the other plumbers involved during the emergency and the subsequent work were all professional and very helpful.
Julie H
I've enlisted the services of Robinson Brothers Plumbing on two separate occasions. The first service was a kitchen faucet installation and the second involved the replacement of an old water heater with a new one. Keith was quick to respond to my after-hours call and provided a very reasonably priced quote the next morning. We managed to schedule the work for the same day. Keith, Eric, and Jalen were punctual and very professional. They did an excellent job with both the removal and installation process. I'm highly satisfied with my experience and would definitely recommend their top-notch plumber services.